1. Introduction
ChatPPG provides specialized tools for researchers studying Photoplethysmography (PPG). We understand that your research topics, queries, and the literature you explore are intellectual property. This policy outlines how we handle your data to ensure transparency and trust while you conduct deep research. By using ChatPPG, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
To provide our 99.99% accuracy rate in searching millions of cited literature, we collect the following types of information:
Account Information
Name, institutional email address, and professional affiliation used to verify academic credentials.
Research Data
Search queries, chat logs regarding PPG topics, and specific literature interactions.
Technical Usage Data
IP address, browser type, and interaction logs. This helps us maintain system integrity and prevent abuse.
3. How We Use Your Data
We use the collected data for various purposes, primarily to maintain the high accuracy and reliability of our service:
- To provide and maintain the ChatPPG service.
- To notify you about changes to our service or citation database updates.
- To allow you to participate in interactive features when you choose to do so.
- To provide customer support and troubleshoot technical issues.
- To monitor the usage of the Service and detect, prevent, and address technical issues.
4. Sharing & Disclosure
We do not sell your personal data. However, we may share your information in the following situations:
Service Providers
We employ third-party companies (e.g., cloud hosting providers like AWS) to facilitate our Service and manage infrastructure.
Legal Requirements
If required by law or in response to valid requests by public authorities (e.g., a court or a government agency).
5. Security Measures
The security of your data is paramount. We utilize industry-standard encryption protocols (TLS 1.3) for data in transit and AES-256 for data at rest. Our infrastructure undergoes regular SOC2 audits to ensure we maintain our 99.99% uptime and security promise. While no method of transmission over the Internet is 100% secure, we strive to use commercially acceptable means to protect your Personal Data.
Questions about your data?
Our Data Protection Officer is available to answer any questions regarding this Privacy Policy or your personal data rights.